This is a public summary of how the product currently behaves. It is meant to be readable, not legal-heavy, and it points users toward the product areas that already explain the details.
A simple visual flow showing verification, payment protection, reviews, and dispute resolution would fit well here.
Every professional is identity verified, review quality is tied to real bookings, and disputes can be reviewed through the support flow.
Only completed bookings can leave a review. That keeps the review graph useful and reduces fake or abusive content.
Payments are handled securely and the app protects users if the service does not match expectations.
Vendor policies should support clear pricing, communication, and reliable fulfillment so the marketplace stays trustworthy.
For a live legal review, these summary pages should eventually be paired with formal privacy and terms documents.