Comprehensive Knowledge Base
Master Bouul in Minutes.
Step-by-step guides for vendors, employees, and customers. Learn how to launch your storefront, automate dispatch, protect earnings with escrow, and scale your service business.
55 Step-by-Step Guides9 Specialized Categories~3.5 Hours Total Knowledge
Knowledge Mastered0 of 55 (0%)
3 min read7 steps
Create your storefront
Set up your business profile, upload logo and cover photo, and write a high-converting business description.
Interactive SOP Preview7 Actions
1
Sign up as a vendor on Bouul2
Choose your unique business handleBouul automatically scores your storefront out of 10. Missing branding or descriptions trigger a completeness fix task.
4 min read6 steps
List your first service
Add your offerings with transparent ZAR pricing, durations, add-on variants, and photo galleries.
Interactive SOP Preview6 Actions
1
Open Service Catalog and tap Add Service2
Define title, duration, and transparent ZAR priceListings without photos or keywords pass database creation but fail customer search indexing.
3 min read5 steps
Add your team
Invite employees, assign roles, configure permissions, and grant capability packs for dispatch.
Interactive SOP Preview5 Actions
1
Go to Team Management in Vendor Dashboard2
Tap Invite Employee and enter email/phoneBouul tracks employee invite acceptance and flags unassigned orders when team capacity is maxed.
3 min read5 steps
Set your working hours & availability
Configure weekly operational schedules, buffer times between jobs, and custom holiday overrides.
Interactive SOP Preview5 Actions
1
Open Working Hours grid in Settings2
Set open/closed status for each day of the weekBookings attempted outside working hours are blocked; schedule conflicts trigger dispatch warnings.
4 min read6 steps
Complete your profile for discoverability
Reach a 10/10 completeness score to boost search placement and earn the Verified Vendor badge.
Interactive SOP Preview6 Actions
1
Review Profile Health bar on Vendor Dashboard2
Fill all missing fields: tax ID, address, phoneBouul runs automated background checks on profile health; incomplete profiles suffer search penalty.