PRIVACY

Privacy built around bookings, not surveillance.

Bouul needs some data to match customers with professionals, support bookings, and resolve disputes. This page explains that use in plain language.

Suggested image
Privacy flow graphic

A simple diagram showing customer, professional, support, and payment data flows would fit well here.

What we collect
Account details and contact information
Location data used for discovery and matching
Booking history, reviews, and support interactions
Device and usage data that helps the app work properly
How we use it
To help customers find the right professional faster
To power bookings, tracking, reviews, and dispute resolution
To improve ranking, trust signals, and marketplace quality
To support safety, fraud prevention, and customer support
How we share it
With professionals only as needed to complete a booking
With payment and infrastructure providers that operate the app
With support and trust teams when a dispute or safety issue arises
Not as a public data dump or with third parties for unrelated use
Your rights
Review and correct your account information
Request access to the data tied to your account
Delete your account where the product and law allow it
Manage notification and location preferences inside the app
Important note

This is a product summary page, not a final legal document. Before launch, it should be reviewed by counsel and paired with a formal privacy policy that matches the actual backend, vendor, and analytics integrations in production.