Term area
Using Bouul
You agree to provide accurate account and booking information.
You are responsible for how you use the service and for respecting other users.
You may not abuse the app, the marketplace, or the trust systems.
TERMS
Terms that keep the marketplace fair.
These terms summarize how customers and professionals should use Bouul. They are designed to match the app's booking, verification, and dispute workflows.
Suggested image
Terms and marketplace flow graphic
A contract-style visual or a booking confirmation timeline would fit here nicely.
Term area
Professional obligations
Professionals should keep pricing, availability, and service details current.
Bookings should be fulfilled in line with the agreed scope and policies.
Repeated misconduct, fake listings, or misleading claims can lead to suspension.
Term area
Payments and disputes
Prices shown in the app are the basis for booking and payment.
Disputes should be raised through the support flow as soon as possible.
Booking protection, refund, and rebooking behavior should follow the safety policy.
Prohibited behavior
Fraud or impersonation
False reviews or review manipulation
Harassment, abuse, or threatening behavior
Misleading service descriptions or unsafe work
Unlawful use of other people's data or media
Final note
These terms should also be reviewed by counsel and translated into the final in-app and web legal pages before launch.